Better i’ve got a big update today: hey, it is michael welcome to the channel and xfinity mobile was one of the first low cost cell phone service providers that i tested all the way back in 2017.. If you have searched xfinity mobile reviews, maybe you’ve seen my article or maybe you’ve watched my three previous videos, where i shared my experience with xfinity mobile over the last several years in today’s video i’m going to share the latest changes to xfinity mobile’s plans and help You decide if the service is still a good deal, so please, like this video and let’s, get to it. First, the news xfinity mobile, launched new 5g unlimited plans that combined verizon’s top rated network as well as xfinity’s, more than 20 million wi fi hotspots. Since its 2017 launch xfinity mobile’s, unlimited plan has been 45 dollars per line, but after this april 2021 update xfinity mobile is offering a better value. If you bring additional lines to the service here, is that new pricing 45 a month for one line, eighty dollars for two lines, one hundred dollars for three lines; and one hundred and twenty dollars for four lines. So with four lines of xfinity mobile. That works out to just thirty dollars per line. Now not bad, but xfinity mobile’s buy the gig plans. They are not going away. The pricing for those is unchanged as of this recording fifteen dollars a month for one gigabyte, thirty dollars a month for three gigabytes and sixty dollars a month for 10 gigabytes.
Now, you’ve got to understand something with that by the gig plan. Data can be shared across multiple lines, so you could have two people using that three gigabytes of data and the bill 30 a month and something else that is unique about xfinity mobile. You can mix and match your plans. One person in your household could be on the unlimited plan and another could be on the buy the gig plan. It’S all up to you – and this is key. You can also switch plans at any time when i was an xfinity mobile customer. I used less than one gigabyte of data and that kept my bill to 15 a month, but i remember one month i used way more data than i expected to and at that point, the 45 a month unlimited plan was a better value, so i just opened The app and switched plans to get the lower price and the next month, i simply switched right back to the buy the gig plan. You should know that taxes and fees are extra with xfinity mobile, but it has never been a significant portion of my bill from this bill. You can see the taxes and fees were less than two dollars on top of that 45 a month unlimited plan. So if you appreciate all this new information, please give this video a like and now i’m going to get into some other factors that you’re going to want to consider before you switch to xfinity mobile.
Besides the plan and the pricing now to those other factors and let’s start with data speeds, as i mentioned at the top of this video xfinity mobile uses verizon’s 5g network, and i had the opportunity to test it out a few months ago. In a word, the speeds were incredible in areas where verizon’s fastest 5g is available, download speeds topped 3 000 megabits per second, which i think, people more commonly refer to as three gigs and even in areas with slower, 5g or 4g lte. I recorded speeds from 50 to 80 megabits per second two other important things. If you experience slower data speeds check your data usage, because once you use 20 gigabytes per line in a billing cycle, you will have your data slowed and, during times of congestion, data may also be temporarily slowed down next up mobile hotspot. This feature is available, whether you’re on the unlimited or by the gig plan, but there is a difference, and that is the speed when you are connected to mobile hotspot on the buy the gig plan. There are no speed. Restrictions expect 4g lte speeds, but mobile hotspot is limited to 600 kilobits per second for unlimited plan subscribers. Now what the heck does that mean at those speeds? You can expect to be able to check your email as well as surf the web, but streaming video and music may experience some buffering, although that is the company line from xfinity. I was able to on the unlimited plan, connect to mobile hotspot and stream video, but your experience may vary if you’ve tried it out.
Let me know down in the comments what your experience has been now on to video streaming and again. The difference depends on the plan that you choose unlimited or by the gig. Let me explain: buy the gig defaults to hd resolution, but the unlimited plan defaults to standard resolution 480p. There is a workaround if you want to watch videos in hd just connect to one of those xfinity wi fi hotspots. You can watch in hd all you want and it will not go against your cellular data. But if that doesn’t work for you and you’re on the unlimited plan, you can add an hd pass. It’S costly, though twenty dollars per line every single month, we’re going to keep it moving and on to phone options like most cell phone service providers, xfinity mobile lets. You bring your own phone or buy a new device if you want to buy new, there are more than 20 devices available for sale. As of this recording they’re from apple samsung, google and more most of these are high end devices. But a handful are priced under 200, but remember if you want to take advantage of xfinity mobile’s 5g you’re gon na need a 5g compatible device. The apple iphone 12 and samsung galaxy 21 they’re. Just two examples of 5g compatible phones. I’Ve got you covered a link below with xfinity mobile’s phone deals, as well as a link to the compatibility checker. If you want to bring your current phone to xfinity mobile got ta check to see if it’s compatible first and now on to customer service.
This is gon na be hard for a lot of people to believe, but xfinity mobile ranked number one in customer satisfaction not too long ago – and this is from the american customer satisfaction index report back in 2019 to 2020 xfinity mobile number, one in customer satisfaction among Full service wireless providers – you know it can be pretty tricky to rate customer service with any carrier, but i could just tell you my experience when i signed up with xfinity mobile back in 2017. Did it completely online? The phone was delivered to my house. I was up and running just a few minutes later, but if you want to reach out to customer service, you can, including at xfinity stores, there’s also ways to contact them by the phone, as well as chat text even on social media like facebook or twitter. That phone customer service is key, though, because a lot of the low cost cell phone service providers, they are doing away or scaling back phone customer service. If customer service over the phone and even in person is important to you. Xfinity mobile is one to consider and now for some final thoughts. Let’S talk pros and cons of xfinity mobile, keeping in mind these changes to the unlimited plans. First, the pros great value for buy the gig and unlimited plans, and now the unlimited plans even better. If you have multiple lines, xfinity mobile uses verizon’s top rated network and there is 5g nationwide.
From my experience, fast data speeds with xfinity mobile. As long as verizon has strong coverage where you live, it should work out also this the flexibility to switch data options. That is not something that a lot of carriers do and, as i just mentioned a moment ago, the availability of phone customer service now to the cons to sign up for xfinity mobile. You must be an xfinity internet customer, so this is not available to everyone. Also this, if you ever cancel internet service after becoming an xfinity mobile customer, you can stay with xfinity mobile, but there are restrictions and an added monthly fee. Not all androids are available for byod bring your own device, but xfinity mobile now says most galaxy and pixel devices are, and if you want to stream in hd with the unlimited plan that will cost you extra twenty dollars a month per line. So, who should sign up for xfinity mobile first i’d say you’ve got to be a happy comcast customer, because you need that xfinity internet in order to sign up for xfinity mobile. But beyond that, i see this service as a fit for really two types of people. First light data users that buy the gig plan is excellent if you do not use a lot of data and really, if you have multiple people in your house who don’t use a lot of data and also families with four lines of unlimited now thirty dollars a Month per line with those four lines: 120 – total – that is a pretty good deal, much better than the old 45 dollars per line, but for a single line of unlimited or even couples.
I say: stick with visible: unlimited talk text and data on verizon’s network 25 per month with the party pay feature and i’ll link to my visible review down below in the description. So with these changes i think xfinity mobile is still relevant in 2021, but i got ta know what you think leave a comment down below and thanks for watching today’s video. If you got something out of it, please like it.